These terms and conditions outline the rules and regulations for the use of 3 Points Travel Ltd,  located at www.3pointstravel.co.uk.​​

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1. Introduction 

By accessing this website, we assume you accept these terms and conditions. Do not continue to use 3 Points Travel Ltd if you do not agree to take all of the terms and conditions stated on this page.

 

2. Definitions

• "Agency" refers to 3 Points Travel Ltd. The terms "3 Points Travel", "3 Points", "we", "us" and "our" pertain to a travel booking company situated in the UK. 

• "Client" refers to the person or entity booking travel services.

• "Services" refers to travel-related services including but not limited to flights, accommodations, match day tickets, and travel insurance.

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3. Booking and Payment 

1. All bookings are subject to availability. Where a trip cannot be arranged, clients are entitled to a full refund from purchase, or can accept alternative dates provided by the agency. 

2. Full payment is required at the time of booking unless otherwise stated.

3. Payment methods accepted: all major Debit and Credit cards, American Express, Apple Pay and Google Pay.

4. All bookings made for one (1) person will incur a Solo Traveller Surcharge, applied to reflect increased per-person costs for accommodation and logistics. The surcharge is as follows: £100 for all Division 3 packages and £50 for all Division 2 packages. This additional charge is not automatically included at checkout and will be requested separately  by 3 Points Travel Ltd upon confirmation of the booking. Payment must be made via a secure payment link, which will be sent to the email address provided at the time of booking.

5. If the surcharge is not paid within 14 days of the request being sent, 3 Points Travel Ltd reserves the right to cancel the booking in accordance with our standard Cancellation Policy (see Section 4) or 3 Points cancellation policy 

 

4. Cancellation and Refund Policy

1. Upon agreeing to these terms and conditions, clients are not entitled to any refund for flight bookings placed subject to the acceptance of these terms. 

2. Cancellations made 30 days days prior to the travel date are eligible for a refund on any cancellable elements to the travel package.

3. No refunds will be provided for cancellations made less than 30 days before the travel date.

4. Refunds will be processed within 28 days of cancellation.

5. Full details of our cancellation policy can be found here: 3 Points cancellation policy 

 

5. Changes to Bookings

1. Changes to bookings are subject to availability and any additional costs incurred. An administrative charge of £25 will be charged per booking, per amendment, unless otherwise stated. 

2. Requests for changes to a booking must be made in writing to 3pointstravel@gmail.com

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6. Travel Documents

1.  The client is responsible for ensuring they have valid travel documents, including passports and visas.

2. The agency is not liable for any issues arising from invalid or missing travel documents.

3. The client is solely responsible for ensuring that appropriate time is allowed for travel to and from airports and arriving for scheduled flights at the required time of travel. 3 Points Travel will not bear any costs for additional flight bookings.

 

7. Travel Insurance

1. It is highly recommended that clients purchase travel insurance to cover potential risks such as trip cancellations, medical emergencies, and loss of personal belongings.

2. The agency offers does not offer personal travel insurance options. 

 

8. Liability

1. The agency acts only as an intermediary between clients and service providers (e.g., airlines, hotels).

2. 3 Points Travel Ltd acts solely as an intermediary and is not responsible for the conduct of guests during their stay at any accommodation. Should a client(s) be removed, evicted, or denied service by a hotel, hostel, or other lodging provider for any reason, including but not limited to breaches of property rules, noise complaints, disorderly behaviour, or failure to provide valid identification, 3 Points Travel Ltd accepts no liability whatsoever for any resulting costs, penalties, losses, or additional accommodation charges. Clients are solely responsible for adhering to the terms, conditions, and codes of conduct set by the accommodation provider. Any charges, fines, or alternative arrangements resulting from eviction or denied access are the full responsibility of the client.

3. The agency is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the services.

4. 3 Points Travel Ltd is not responsible for any cancellations, delays, or schedule changes made by airlines or other transport providers. As these events are entirely outside our control, we accept no liability for any associated costs, missed connections, or consequential losses resulting from such disruptions.

5. In the event of a cancellation or significant delay, we will make reasonable efforts to support the client(s) in line with the standard rebooking and compensation procedures offered by the airline. This includes assisting with communication, guidance on refund claims, and helping to secure the next available flight under the terms set by the airline. However, 3 Points Travel Ltd cannot guarantee alternative arrangements or be held financially responsible for securing new flights, nor additional accommodation expenses that relate to a rescheduled flight.

 

9. Complaints and Dispute Resolution

1. Any complaints must be reported to the agency as soon as possible to allow for the opportunity to resolve the issue in a timely manner.

2. Disputes will be handled in accordance with the laws of England and Wales. 

 

10. Governing Law

1. These terms and conditions are governed by and construed in accordance with the laws of  England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts in that jurisdiction.​

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11. 3 Points Extra programme 

1. Any expressed interest in a 3 Points Extra (e.g., stadium tours, local experiences, add-on activities) does not guarantee a confirmed booking. Extras are subject to availability, pricing, and confirmation by 3 Points Travel Ltd and must be:

2. Sourced and priced by 3 Points

3. Agreed to by the client, including confirmation of the date, time, and cost of the activity

4. A booking for a 3 Points Extra is only confirmed once full payment has been made (if applicable) and written confirmation has been issued by 3 Points Travel Ltd.

5. 3 Points Travel Ltd is not responsible for any missed activities due to the client’s own actions, such as lateness, non-attendance, or misunderstanding of meeting times or locations. In such cases, the matter must be taken up directly with the provider of the activity.

6. However, if an Extra is cancelled by the provider, 3 Points Travel Ltd will support the client in seeking a refund or rearrangement, in line with the provider’s terms and conditions.

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12. Discount codes and competitions 

1. 3 Points Travel Ltd reserves the right to modify, decline, or cancel any discount code at any time without prior notice.The issuance and use of discount codes are subject to the sole discretion of 3 Points Travel Ltd.

2. Discount codes cannot be transferred, resold, or exchanged for cash.

3. Each discount code has an expiration date, which will be specified at the time of issuance. Expired codes will not be accepted.

4. Discount codes must be used before the stated expiration date, and no extensions will be granted.

5. 3 Points Travel Ltd is not responsible for lost, stolen, or expired discount codes

6. Discount codes may be limited to specific products, services, or order values as stated in the offer details.

7. Only one discount code may be applied per transaction unless otherwise stated.

8. Discounts may not be applicable during sales events or combined with other promotions unless explicitly mentioned.

9. 3 Points Travel Ltd reserves the right to amend these terms at any time without prior notice. Any changes will be effective immediately upon posting.

10. By using a discount code, you agree to these terms and conditions.​

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13. Changes to Terms

1. The agency reserves the right to revise these terms and conditions at any time without notice. By using this website, you agree to be bound by the current version of these terms and conditions.

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14. Other information

1. For specific terms related to ongoing, or closed prize giveaways please see here. 

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If you have any questions or concerns about our terms and conditions, cancellation policy or privacy practices, please contact us at:

3 Points Travel Ltd

Company number: 16163592

+447551902130
3pointstravel@gmail.com

 

Thanks for choosing 3 Points – let's create you a Winning Weekend. ​​

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