top of page
Feedback Form (2).png

This name will be used in any mentions of your trip on our social media / website, if you grant permission

Which mystery football tour Division did you book?

Consider all stages, from booking to your weekend away

Describe in a few words your overall experience. This may be included in any mentions of your trip on our social media / website, if you grant us permission.

These may be included in any mentions of your trip on our social media / website, if you grant us permission.

📝 Booking experience

Did you feel like you got all the information you needed when making your booking?
Yes
No

Noting the need to keep the location a mystery!

📦 Before your departure:

When did you open your pre-match bundle?
When it arrived
1 week to go
24 hours before departure
At the airport
Other
Did you use your Club Guide before/during your weekend?
Yes
No
Did you use your City Guide to help plan your weekend?
Yes
No

Is there anything particular that you felt was missing from the Guides? Were they easily accessible?

🎟️ Match day

Consider the delivery of your tickets, ease of entry to the stadium, seat location.

How did you receive your tickets?
E-Wallet (Apple/Google Wallet)
Electronic PDF (sent via email)
Paper (included in pre-match bundle)
Was this process problem free?
Yes
No

✈️ Travel

Consider the pre-flight information provided, delivery of boarding passes, overall experience with airlines & flight times

Which airline did you fly with?
Which airport did you fly from?

🛌 Accommodation

Consider quality of accommodation, location, ease of checking-in etc.

💬 Comms with 3 Points:

Consider the quantity and level of detail provided before, during and after your trip.

Did you experience any issues during your trip?
Yes
No

⭐️ Recommendation

How likely are you to recommend 3 Points to a friend?
Where did you find/hear from 3 Points?
bottom of page