First name

This name will be used in any mentions of your trip on our social media / website, if you grant permission

Which mystery football tour Division did you book?

What club and city did you go to on your mystery football tour?

What would be your overall rating of your 3 Points experience?

Consider all stages, from booking to your weekend away

Overall feedback from the trip

Describe in a few words your overall experience. This may be included in any mentions of your trip on our social media / website, if you grant us permission.

Upload your favourite pictures/videos from your trip

These may be included in any mentions of your trip on our social media / website, if you grant us permission.

Booking experience

Rate your overall booking system and experience

Did you feel like you got all the information you needed when making your booking?

Yes

No

Noting the need to keep the location a mystery!

Is there anything else you'd like to mention about the booking experience?

Before your trip

How impressed were you with your pre-match bundle?

When did you open your pre-match bundle?

When it arrived

1 week to go

At the airport

Other

Do you have any other feedback on how the pre-match bundle could be improved?

Did you use your Club Guide during your weekend?

Yes

No

Did you use your City Guide during your weekend?

Yes

No

Do you have any other feedback on how the guides could be improved?

Is there anything particular that you felt was missing from the Guides? Were they easily accessible?

Tickets

Please rate your match day experience

Consider the delivery of your tickets, ease of entry to the stadium, seat location.

How did you receive your tickets?

Electronic (sent via email)

Paper (included in pre-match bundle)

Travel

Please rate your travel experience

Consider the pre-flight information provided, delivery of boarding passes, overall experience with airlines

Which airline did you fly with?

Which airport did you fly from?

Accommodation

Please rate your accommodation

Consider quality of accommodation, location, ease of checking-in etc.

Is there anything you'd like 3 Points to pass onto the accommodation provider in terms of feedback?

Communication with 3 Points Travel

How helpful were 3 Points with any issues / questions you had?

How likely are you to recommend 3 Points Travel to a friend?

Are there any other comments on your trip you'd like to make?

I consent to 3 Points using my first name, overall summary and images of my trip for promotional purposes, if provided.